Customer Service

Shipped to your door, picked up, or installed on your vehicle, see below for details.

All orders placed and paid for before 12pm EST ship same day. Delivery time will vary (1 - 6 business days) depending on destination.  Tracking numbers are emailed from FedEx when your tires are placed on the truck.  Please contact us if you do not receive a tracking number. 

Please note, we do not ship to Canada, Mexico, Alaska, Hawaii, or Puerto Rico.

FedEx estimated ground shipping time:

Local Pick up:
Tires may also be picked up at our retail location.  Click here for our address and installation information.  Fast, easy and convenient, our on-site mounting and spin balancing services are provided by Neace Tire.  Please call locally 937-222-TIRE (8473) or toll-free 866-595-9997 to schedule pick up or installation.  Our technicians are certified by the Tire Industry Asscociation.

Mounting and Spin Balancing Services for tires purchased from Neace Tire:

• Mount and Spin Balance tire (55 aspect ratio and above) $6 each
• Mount and Spin Balance tire (45-50 aspect ratio) $11 each
• Mount and Spin Balance tire (40 aspect ratio and below) $16 each
• Mount and Spin Balance tire (wheel has 6 lugs) $11 each
• Mount and Spin Balance tire (wheel has 8-10 lugs) $16 each
• Mount and Spin Balance tire (wheel on a dually) $20 each
• Mount and Spin Balance tire (run flat) $16 each
• Service wheel with tire pressuring monitoring sensor $3 each
• Tire Disposal $2 each

Installation facility in beautiful Old North Dayton.

Local 937-222-TIRE (8473) or Toll-Free 866-595-9997

1605 Valley Street, Dayton, OH 45404 - Click HERE for map and driving directions.

Have lunch or dinner at The Amber Rose while your tires are installed.

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